Over the years, technology adoption in the UK utility sector has allowed for data-driven decision-making, resulting in improved operational efficiency, better customer service, and cost savings. The availability of advanced analytics, machine learning, cloud computing, and the Internet of Things (IoT) has helped to make this happen.
The utility sector has also benefited from using advanced automation, including robotic process automation (RPA), to reduce costs, improve accuracy, and speed up processes, allowing the sector to become more agile, improve customer experience, and reduce errors.
The UK utility sector has seen vast opportunities in the adoption of renewable energy sources, such as solar and wind and smart grid infrastructure, which allows for improved energy efficiency and cost savings. The use of advanced technologies, such as advanced metering infrastructure (AMI), energy storage, and energy management systems has helped this to happen.
The development of smart contracts, distributed ledgers, and tokenisation has enabled the UK utility sector to benefit from the use of blockchain technology, to enhance security, reduce costs, and increase transparency.
Overall, the UK utility sector has seen vast opportunities in the adoption of technology, which has enabled it to improve operational efficiency and customer service and reduce costs, Where are you in your adoption roadmap and how can Source-re help?
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